Return & Refund Policy

Return & Refund Policy – Market Stop

Market Stop aims to provide every customer with a smooth, reliable, and satisfying shopping experience. We understand that sometimes a product may not meet expectations, and we offer a clear return and refund process to assist you. Customers may request a return within a set timeframe if the item is unused, in original condition, and includes all packaging and accessories. Products that show signs of damage, wear, or unauthorized modification may not qualify for a return.

Refunds are processed after the returned item is inspected and verified. The refund will be issued to the original payment method. Processing times may vary depending on your bank or payment provider. Shipping fees are non-refundable unless the return is due to a verified error on our part. Customers are responsible for return shipping costs unless stated otherwise.

For defective items, we offer replacements or refunds based on the situation. Customers must report issues within the allowed timeframe and provide photos or videos for verification. If the product is found to be faulty due to manufacturing issues, we will provide a solution at no additional cost.

Certain items may not be eligible for return due to hygiene, safety, or product type restrictions. We recommend reading product details carefully before purchasing. For any assistance, our support team is always available to help guide you through the process.